Returns & FAQ
We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your message via our contact form. This quick and simple step will help us provide a speedy resolution.
Because products are made to order, we do not accept general returns or sizing-related returns.
Shipping & Delivery
Where do you ship?
Spare Thoughts Dept. ships throughout the United States and to international destinations supported by our fulfillment partner, Fourthwall.
Shipping availability, delivery estimates, and costs are calculated at checkout based on your location and the products ordered.
How long will my order take?
Every shirt is made to order, just for you.
Production typically takes 2–5 business days, followed by approximately 3–7 business days for domestic shipping. Actual delivery times may vary based on the product and destination.
You'll receive tracking information once your order ships.
Good things take time. Questionable things printed on shirts do, too.
How much does shipping cost?
Shipping charges are calculated at checkout based on your order and delivery location. You'll see the applicable shipping cost before completing your purchase.
International Orders
International orders typically take 2–4 weeks for delivery after production, although delivery times may vary by destination and customs processing.
Import duties, taxes, or customs fees may apply. Depending on the destination, these charges may be collected at checkout or upon delivery. Any applicable charges are the customer's responsibility.
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
All of our products are made to order, especially for you. If you wish to cancel or amend your order, please use the link provided in your confirmation email. You can edit your order at any time before it goes to production.
Once your order has gone to production, you may be eligible for a replacement/resolution, depending on the situation. After you’ve received your order, you have 30 days to address any quality issues.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please contact us with these details via our contact form.
Refunds Policies
Product Orders Refund Policy
Because products are made to order, we cannot issue refunds, returns, or exchanges for orders except for those with quality issues. Orders are non-refundable unless they meet these requirements and you provide support with a photograph demonstrating the quality issue.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Accepted Payment Methods
We accept major credit and debit cards, PayPal, Google Pay, and Apple Pay. Additional payment options may be available at checkout, depending on eligibility.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.